We ask that you cancel or reschedule within 12 hours of your appointment to allow us to fill your spot. If you fail to do so, or no call/ no show, you will be required to pay 50% of the scheduled service via invoice before making another appointment. If you no call/ no show 3 or more appointments, you will not be permitted to schedule any further appointments with us.
We ask that you arrive 10 minutes before your scheduled appointment. If you are more than 15 minutes late, we may not be able to perform the scheduled service. You will have the option to reduce the service to a “clean up” or “beard trim” or pay 50% of the original service cost before you book your next service.
You must be 4+ yrs old to receive a haircut at The Mailroom. We have a limited waiting area and many sharp objects. For their safety, we require children to be 10+ yrs old to be left unattended while you get a haircut.